Our services are developed according to our customer´s needs, considering their specific, global and strategic requirements. We focus on respond accordingly to the highest quality indicators.
Its main function is to provide design services, development and application testing.
This service also considers incorporating into the software factory, legacy applications from the client and proposes a process of continuous improvement of these applications.
Additionally it considers SQA (Software Qualtity Assurance), which has sophisticated tools and robotics stressing application testing.
Java -. NET – SQL Server – PL / SQL – PowerBuilder – Fox Pro Windows – Oracle – SQL Server – Delphi – HTML – Cobol – Cobol 400 – 400 RPG – VAX Cobol – among others.
Done by using ETL tools to extract, convert and load data between applications. Actually we use POWERCENTER and Gentran for Integration.
This service area prepare management information by using tools such Cognos, QlikView, Hyperion Essbase , among others.
Provides a 7×24 service, 24 hours a day 365 days a year.
Offer the customer the assurance that their request will be resolved in the shortest time and with optimum results.
Offer bilingual assistance, Spanish / English.
Delivery expert level support to each customer´s applications.
Receive the support requirements from by tickets and telephone and resolve it or drift to Level 3 (Application Software Factory).
It works with extended hours from 8 to 21 hours or according to customer needs.
Offer bilingual assistance Spanish / English.
Software Factory – N3’s main objective is the corrective and evolutionary maintenance of the applications.
Corresponds to desk support service, including hardware, software and telephony, which must be delivered to users in both field and remotely in the client’s offices.
Takes into account the review of the organization´s commitments in Information Technology issues, but oriented to the Planning, Monitoring and Control in strict compliance and alignment with the Corporation´s strategies.
The goal is to evaluate the proper implementation of operational procedures to be executed by the Computer Science Unit as part of their daily duties, towards achieving the goals outlined within IT Plan.
Is to set precise aspects of the service interruption possibility of electronic data processing.
Basically sets the minimum necessary steps to properly finish any Systems Audit job, complying the lined objectives and delivering timely results.
Implica velar por la Confidencialidad, Integridad y Disponibilidad de la información que es procesada electrónicamente por los sistemas informáticos.
Intends to ensure the confidentiality, integrity and availability of information electronically processed by the computer systems.
It consists on checking the physical facilities where the main computers that store and process the organization transactions are located, ensuring a timely availability in time.
The Operational Continuity pretends to set, (in a different way than a Disaster Recovery Plan), the alternative actions that should be executed in the absence of electronic data processing.
Through a critical analysis, check the organization processes and / or operational cycles to identify weaknesses and suggest solutions to improve them.
With the existing contractual background with suppliers of goods and services of Information Technology, determine the proper fulfillment in the execution and the respective payments that the organization must accomplish as retribution.
Evaluates the proper application of software development methods assuring the construction or implementation of quality tools.
An Audit tool that allows a substantive review and / or compliance.
Process to identify, measure, monitor, limit, control, report and reveal the different risks types an organization is exposed to, taking into account the definition of a group of objectives, policies and procedures.
Intends to ensure the programmed application controls (final user access to functionality and data, Income of transactions, rejected or unprocessed stock and processing of transactions) work properly in order to guarantee the information safety and reliability.
El Servicio de Codificación es una extensión de la Mesa de Ayuda, cumple un rol de Nivel 3 de soporte. Su objetivo final es la The Coding Service is a Help Desk extension, and works as a Support Level 3.
Their ultimate objective is to control the code administration in the master entities of the customer´s systems.
This Coding service receives requirements from different places around the world to access, delete or modify master codes within the customer´s enterprise applications.
Supported by Tools and Processes, BBT Business Intelligence Area, helps customers to transform raw data into valuable information, which when correctly analyzed allows an accurate choice making process thus giving the company a valuable competitive edge.
By ETL Processes (extract, transform and load data), data models are generated specifically designed to be exploited by tools that facilitate the analysis, displaying information in a more simple and easy to interpret way.
In BBT, we join all our capacity and the best technology to design and implement solutions that take full advantage of existing information in your company.
BBT uses this kind of tools to help our customers to give solution to the problems derived from incoming data from different information sources, creating processes that collect, transform and consolidate data, trying to give the user a clear and integrated vision of all that happens within the organization.